Thankfully, spam clicking the updater seemed to eventually force the firmware update through, suggesting that there may be some server issues on SteelSeries' end. The failed firmware actually caused my DAC to stop functioning, too, to make matters worse. Initially, a mandatory firmware update failed when I first connected all of this up to my PC, and a cursory glance across Amazon reviews found that others had the same problem too. Its chunky interface is crammed with ads for other products for one thing, but it's also a bit iffy when using the firmware updater. Indeed, the SteelSeries GG software is probably one aspect of the package I'd like to see improved. With the flick of a wrist, you can just adjust sidetone, volume, EQ settings, switch USB modes, and much more without having to dive into the SteelSeries GG software. A capacitive back button alongside a long-press dial serves as simple navigation through the DAC's menus. The bright and attractive pixel-style display offers reams of information and is incredibly easy to use. The Arctis Nova Pro comes with a digital audio controller, which sports a level of quality rarely seen among companies that put out these sorts of companion devices. And while we'll get to the audio quality in a minute, the vast feature set alone is almost impressive enough to justify that price tag. Indeed, it's hard to venture far into this review without mentioning the fact this headset bundle costs $350 USD for the wireless Xbox version, but after spending a few days with the Arctis Nova Pro, I get it. The materials, construction, comfort, ergonomics, and overall detail just bleeds premium, and immediately speaks to that high price point. The SteelSeries Arctis Nova Pro is undoubtedly what I would describe as a "premium" headset, not simply because of its vast array of features, but also because of its obvious pursuit of quality. (Image credit: Jez Corden | Windows Central)
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